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SWR Productions Forum _ Support Forum _ 1.87 public build "Serious error" when launching

Posted by: warrior6871 12 Aug 2020, 10:06

Hello I get the a Technical Difficulties "Serious Error" when I try to launch 1.87 from the launcher. I still have 1.86 and it works no problem. I only have this issue with 1.87. Its installed to C:\Program Files (x86)\Origin Games\Command and Conquer Generals Zero Hour\Command and Conquer Generals Zero Hour which is where the game is installed and 1.86 works in the same directory. I tried to run the launcher in compatibility mode for windows 7 and 8 and I have windows 10. I also tried to run as administrator. Any ideas on how to fix this? I also don't know where to find log file for the specifics of the error.

Posted by: Raptorias 6 Jan 2021, 23:30

QUOTE (warrior6871 @ 12 Aug 2020, 3:06) *
Hello I get the a Technical Difficulties "Serious Error" when I try to launch 1.87 from the launcher. I still have 1.86 and it works no problem. I only have this issue with 1.87. Its installed to C:\Program Files (x86)\Origin Games\Command and Conquer Generals Zero Hour\Command and Conquer Generals Zero Hour which is where the game is installed and 1.86 works in the same directory. I tried to run the launcher in compatibility mode for windows 7 and 8 and I have windows 10. I also tried to run as administrator. Any ideas on how to fix this? I also don't know where to find log file for the specifics of the error.


I was literally coming here with the exact same issue.

Posted by: Edsato82 10 Feb 2021, 0:37

Try deleting the file "dbghelp.dll" in the game folder.

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