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Technical Difficulties
RavenWintersky
post 2 Dec 2015, 11:13
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Hi again!

Why do I get the error saying:

"You have encountered a serious error. Serious errors can be caused by many things including viruses, overheated hardware and hardware that does not meet the minimum specifications for the game. Please visit the forums at www.generals.ea.com for suggested courses of action or consult your manual for Technical Support contact information."

I just play the game and sometimes it crashes and this error appears, sometimes it doesn't. So I don't understand why. I know that my PC is not overheated and if it's a virus, then why didn't my antivirus pop up to notify me about it. Sometimes I can play smoothly but sometimes, this just pops up.

Can someone tell me what's going on or why is this happening? Thank you.
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FabulousPug
post 2 Dec 2015, 16:27
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Can only tell you I get this error sometimes too, but rarely in the middle of a game. Usually when a match is finished, though I don't know if there is a fix... It's not a virus, quite sure about that. Best you can do is save the game right before winning to ensure you don't loose the progress (like in generals challenge missions).
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-ReLaX
post 2 Dec 2015, 19:21
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I get this Error when I leave to my desktop using alt tab. Not always but sometimes.


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mcompany
post 3 Dec 2015, 3:51
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SAGE is kinda... bad, and the closer your computer is to a potato, the more you get those. To make it worse, the ai's pathfinding also generates a lot of lag and a lot of objects on one map (ie trees or snow) also causes a lot of lag. 9 times out of 10 you're doing something laggy or buggy to cause any "technical difficulty"+crash (too many ai for your computer or maybe a known issue) so it's better to say what happened before the crash, number of ai, ai generals, and maybe even copy and paste the crash release info, located in your zh data folder in "your documents"
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RavenWintersky
post 3 Dec 2015, 10:37
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QUOTE (FabulousPug @ 2 Dec 2015, 23:27) *
Can only tell you I get this error sometimes too, but rarely in the middle of a game. Usually when a match is finished, though I don't know if there is a fix... It's not a virus, quite sure about that. Best you can do is save the game right before winning to ensure you don't loose the progress (like in generals challenge missions).


Mine just suddenly crashes out of nowhere whether i'm almost in the middle of the game or almost finished. So yeah, I started saving games whenever I play to avoid losing everything and starting over.
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RavenWintersky
post 3 Dec 2015, 10:42
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QUOTE (mcompany @ 3 Dec 2015, 10:51) *
SAGE is kinda... bad, and the closer your computer is to a potato, the more you get those. To make it worse, the ai's pathfinding also generates a lot of lag and a lot of objects on one map (ie trees or snow) also causes a lot of lag. 9 times out of 10 you're doing something laggy or buggy to cause any "technical difficulty"+crash (too many ai for your computer or maybe a known issue) so it's better to say what happened before the crash, number of ai, ai generals, and maybe even copy and paste the crash release info, located in your zh data folder in "your documents"


Potato???

I don't know but that error just randomly appears so I'm not sure if it's because there are too many ai or something.

And here's the crash release info:
CODE
Release Crash at Wed Dec 02 18:13:51 2015
; Reason Uncaught exception in Main::WndProc... probably should not happen


Last error:
Exception is access violation
WinMain at 401700
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Access address:00000000 was read from.

Stack Dump:
<Unknown>(-1) : <Unknown> 0x5BA26DDD
<Unknown>(-1) : <Unknown> 0x0074C6BA

Details:
Register dump...
Eip:5BA26DDD Esp:001280DC Ebp:00128108
Eax:07F1D460 Ebx:00000001 Ecx:00000000
Edx:5BA1D0A0 Esi:07F8F7A0 Edi:07F1D460
EFlags:00210206
CS:001b SS:0023 DS:0023 ES:0023 FS:003b GS:0000
EIP bytes dump...

Bytes at CS:EIP (5BA26DDD) : 8B 01 8B 57 20 8B 80 18 01 00 00 52 C6 45 FC 01 FF D0 C7 47 1C 00 00 00 00 8B 8E C8 02 00 00 8B


Current stack:
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GeneralCamo
post 3 Dec 2015, 15:51
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What OS do you have? I notice a WND error there, which is the file format for the GUI in Generals.
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RavenWintersky
post 4 Dec 2015, 11:37
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QUOTE (Generalcamo @ 3 Dec 2015, 22:51) *
What OS do you have? I notice a WND error there, which is the file format for the GUI in Generals.

I'm using Windows 7

This post has been edited by RavenWintersky: 4 Dec 2015, 11:37
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RavenWintersky
post 5 Dec 2015, 18:20
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Now I can't finish the game cause it keeps on crashing sleep.gif this is just lame angry.gif
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