Problems with shockwave |
Problems with shockwave |
30 Jan 2010, 13:44
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#1
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
I am having some trouble with shockwave and would appreciate any support. I get a "serious error" message when I try to run it, and it will not start. I have patched it to the required version, I have followed the proper installation, and I have tried uninstalling and reinstalling Generals and Zero Hour. None of these have worked so far. I am running windows vista and have the UK edition. Please help!
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30 Jan 2010, 13:55
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#2
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Officer of the European Continental Army Group: Members Posts: 2351 Joined: 7 June 2009 From: England, Great Britain Member No.: 71 Community Manager at Nexus Mods |
Did you run the installers as an administrator?
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30 Jan 2010, 15:13
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#3
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
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30 Jan 2010, 15:20
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#4
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Forum Green Group: Legend Posts: 1350 Joined: 4 June 2009 From: Netherlands Member No.: 17 Projects: SWR Productions |
Do you have the original games or the first decade?
What exactly does the error msg say? -------------------- |
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30 Jan 2010, 15:26
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#5
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
Original games, and yes I did install the patch. The error says that a serious error has occured, and gives no useful information. It only comes when I try and run shockwave; Zero Hour runs fine.
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30 Jan 2010, 15:30
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#6
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Cool Guy Group: Legend Posts: 1317 Joined: 7 June 2009 From: Sydney Member No.: 46 |
You're running Vista, so you NEED to make sure you are running the launcher as admin. UAC really messes up in this respect.
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30 Jan 2010, 15:38
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#7
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
Okay, I'll uninstall shockwave and reinstall as an admin manually just to be sure., thanks. I'll reply if it doesn't work.
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30 Jan 2010, 15:41
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#8
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Cool Guy Group: Legend Posts: 1317 Joined: 7 June 2009 From: Sydney Member No.: 46 |
The install is fine. It's when you run the Shockwave launcher you need to make sure.
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31 Jan 2010, 6:30
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#9
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
Nope, doesn't work even if I run the launcher as an admin.
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31 Jan 2010, 15:53
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#10
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Group: Members Posts: 199 Joined: 9 August 2009 From: Outer Space Member No.: 340 Once you see the blue light you are already dead |
Check you crashdump.txt file in your ZH documents in my documents. Tells you what the problem was
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1 Feb 2010, 9:21
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#11
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
Check you crashdump.txt file in your ZH documents in my documents. Tells you what the problem was No crashdump.txt file, but the releasecrashinfo text document states: Release Crash at Sun Jan 31 17:00:45 2010 ; Reason Error parsing INI file 'Data\INI\Object\airforcegeneral.ini' (Line: 'Object AirF_AmericaTankAvenger') Last error: Current stack: Anyone know how to fix this? |
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1 Feb 2010, 12:04
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#12
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Officer of the European Continental Army Group: Members Posts: 2351 Joined: 7 June 2009 From: England, Great Britain Member No.: 71 Community Manager at Nexus Mods |
reinstall?
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1 Feb 2010, 14:21
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#13
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
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1 Feb 2010, 16:36
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#14
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Officer of the European Continental Army Group: Members Posts: 2351 Joined: 7 June 2009 From: England, Great Britain Member No.: 71 Community Manager at Nexus Mods |
Did you completely remove the ZH folder when uninstalling?
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1 Feb 2010, 18:46
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#15
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Enlima Studios Group: Project Leader Posts: 757 Joined: 11 October 2009 From: Jakarta, Indonesia Member No.: 482 |
there must be any conflicting mods installed. like picky said, clean the directory after unistalling then install them back.
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2 Feb 2010, 9:58
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#16
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
I have no other mods, but will try to be extra thorough this time in removing the ZH folder.
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2 Feb 2010, 12:20
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#17
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Товарищ Group: Members Posts: 650 Joined: 17 June 2009 From: Philippines Member No.: 175 ex-D' WRTHBRNGR |
And if it fails, it might be registry entries that could still be left during uninstallation, which may interfere with the ZH installation. Try using a registry cleaner (like CCleaner), then reinstall.
-------------------- "Not in mood...go away..." "We are going to have to act, if we want to live in a different world." Bringing wrath to a forum near you since 2009! |
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2 Feb 2010, 15:24
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#18
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
Where do you get CCleaner?
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2 Feb 2010, 16:15
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#19
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Officer of the European Continental Army Group: Members Posts: 2351 Joined: 7 June 2009 From: England, Great Britain Member No.: 71 Community Manager at Nexus Mods |
Google CCleaner, but I think it's http://CCleaner.com
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2 Feb 2010, 20:16
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#20
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Forum Green Group: Legend Posts: 1350 Joined: 4 June 2009 From: Netherlands Member No.: 17 Projects: SWR Productions |
technically registry should not be the problem if you can launch ZH but not Shockwave as the latter has nothing to do with the registry.
It is a file error problem presumably caused by not removing your Program files/EA games/Zero Hour folder -------------------- |
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2 Feb 2010, 22:59
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#21
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Group: Members Posts: 46 Joined: 6 September 2009 From: Melbourne, Australia Member No.: 396 |
I only ever got this problem when my Zero Hour wasn't patched to 1.04. I think you should double check to see if it's patched, just to be sure.
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3 Feb 2010, 0:48
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#22
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Officer of the European Continental Army Group: Members Posts: 2351 Joined: 7 June 2009 From: England, Great Britain Member No.: 71 Community Manager at Nexus Mods |
Could be a corrupt installation?
Do you get any "missing file" errors while installing or anything? And are you disks scratched up? -------------------- |
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3 Feb 2010, 8:49
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#23
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
No errors while installing, I used the link to the patch in the shockwavel installation folder.
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5 Feb 2010, 15:18
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#24
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Group: Members Posts: 14 Joined: 27 January 2010 Member No.: 715 |
Does anyone know what's wrong? Please help, I've tried everything here!
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5 Feb 2010, 23:18
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#25
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Group: Members Posts: 9 Joined: 3 October 2009 Member No.: 464 |
This happened to me once. I switched all the .gib files to .big files.
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