Installation and Launcher issues., Please use this thread. Options

[Alias]

For ease of solving as well as easy access to previous solutions/what has worked for other people please use this thread for any issues you have with the installation or launching process.

Usually the main problem with the installation procedure is not running the installer with admin privileges, please make sure you do so or some/all files will not copy properly.

Other issues include having other non-compatible mods installed (all SWR mods are cross compatible, along with most mods that use a launcher, if you are unsure, uninstall them), or having an old version of Shockwave installed. Please uninstall 0.95, 0.951 or 1.0 prior to installing 1.1.

1.1 Note: the 1.1 launcher has been optimised so hopefully there should be fewer problems, this is not a guarantee, but you should have less problems with 1.1 then you had with 1.0 (if you had any to begin with).

Installation checklist:
- A completely clean install of Zero Hour (a fresh or repair install is usually advised for most users)
- Patch Zero Hour to 1.04 (if you're on the First Decade this is not necessary).
- Make sure your Zero Hour folder is not set to read only.
- Run the install program as admin
- Make sure the path chosen by the installer is correct
- If the installer hangs, wait for it. The main content file is large so it takes some time to copy.

Launching checklist:
- Installation was successful (.gib files in the Zero Hour folder, etc)
- No conflicting mods installed
- Run the respective launcher link as admin
- A good way to check if the launcher should be working is to launch the vanilla Zero Hour executable, if you have issues with that or another mod is activated when doing this then that will usually be your problem, rather than Shockwave itself.

Recommendations:
- If you have a secondary partition, I would highly recommend installing Zero Hour and Shockwave there, as you shouldn't experience any of the permission issues you would experience when installing into C:\. Installing outside of Program Files is an acceptable alternative as well.
- If you have the spare disk space, a backup Zero Hour folder is recommended.

If you experience any issues with installation or launching please post here, and I will try to help you. In most cases a screenshot of your Zero Hour folder is very helpful, however it is not required.

Alias
SWR Support

This post has been edited by Alias: 27 Mar 2011, 10:23